A quick guide for hostel residents to understand hostel maintenance procedures, complaint reporting and important responsibilities.
HostelCare provides a simple and organized platform for hostel residents to report maintenance issues and keep track of maintenance activities.
Sign in using your registered hostel account.
Provide the necessary information about the maintenance problem.
Include the location, issue description and priority of the problem.
Review the information before submitting your maintenance complaint.
The complaint has been submitted and is waiting for further action.
The complaint has been assigned to a maintenance technician.
Maintenance work is currently being carried out.
The maintenance work has been completed.
Make sure the complaint details and location are accurate.
Check your complaint history before submitting the same issue again.
Report serious maintenance or safety issues as soon as possible.
Use hostel facilities responsibly and avoid actions that may cause damage.