POLIMAS HOSTEL SYSTEM

About HostelCare

HostelCare is a digital hostel maintenance management system designed to make the reporting, tracking and management of hostel maintenance complaints more organized, efficient and transparent.

HostelCare

Hostel Maintenance Management System for Politeknik Sultan Abdul Halim Mu'adzam Shah (POLIMAS).

OUR SYSTEM

Making Hostel Maintenance Easier

HostelCare provides a centralized platform where students can report hostel maintenance issues and monitor the progress of their complaints.

Administrators can manage complaints, assign technicians and monitor maintenance activities, while technicians can update complaint progress and provide completion evidence.

The system helps organize maintenance information in one place and improves communication between students, technicians and hostel management.

WHY HOSTELCARE

What Does HostelCare Solve?

HostelCare helps improve the way hostel maintenance complaints are submitted, managed and monitored.

Centralized Complaints

Maintenance complaints are recorded in one centralized system instead of relying on scattered communication channels.

Complaint Tracking

Students can track the progress of their complaints and view the current maintenance status.

Better Coordination

Administrators and technicians can coordinate maintenance tasks through a structured complaint workflow.

KEY FEATURES

Everything in One System

HostelCare brings important hostel maintenance activities together into a single web-based platform.

Online Complaint Submission Students can submit maintenance complaints with descriptions, priority and images.

Technician Assignment Administrators can assign complaints to available technicians.

Status Tracking Complaints follow a structured workflow from Pending to Completed.

Completion Evidence Technicians can upload evidence after completing maintenance work.

Telegram Notifications Maintenance updates can be sent to the HostelCare Telegram notification group.

Service Rating Students can provide ratings and feedback after a complaint has been completed.

Need to report a hostel maintenance issue?

Submit your complaint through HostelCare and keep track of its progress from one place.